Tulong Kabataan

Last Updated: October 24, 2025

At Tulong Kabataan ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclosure, and safeguard your data when you visit our website or participate in our volunteer and donation programs.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website (such as posting messages in our online forums or entering competitions, contests or giveaways) or otherwise when you contact us.

• Personal Identity Information: Name, email address, phone number, and mailing address.
• Financial Data: We do not store credit card details on our servers. All donation transactions are processed through secure third-party payment gateways (e.g., GCash, PayMaya, Stripe).
• Volunteer Data: Skills, availability, and emergency contact information provided during volunteer registration.

2. How We Use Your Information

We use the information we collect or receive:

• To facilitate account creation and logon processes.
• To send you administrative information, such as updates to our terms, conditions, and policies.
• To fulfill and manage your donations and volunteer schedules.
• To request feedback and contact you about your use of our services.
• To enforce our terms, conditions, and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Contact Us

If you have questions or comments about this policy, you may email us at privacy@tulongkabataan.ph or by post to our office address listed in the Contact section.

Effective Date: January 1, 2025

Welcome to Tulong Kabataan. By accessing our website, making a donation, or signing up as a volunteer, you agree to be bound by these Terms of Service. Please read them carefully.

1. User Responsibilities

By using our platform, you represent and warrant that:

• All registration information you submit will be true, accurate, current, and complete.
• You will maintain the accuracy of such information and promptly update such registration information as necessary.
• You have the legal capacity and you agree to comply with these Terms of Service.
• You will not use the Site for any illegal or unauthorized purpose.

2. Donations and Refunds

All donations made through Tulong Kabataan are final. However, if you believe that an error has been made in connection with your online donation, contact us immediately. Refunds are returned using the original method of payment. If you made your donation by credit card, your refund will be credited to that same credit card.

3. Volunteer Conduct

As a volunteer representing Tulong Kabataan, you agree to:

• Treat all beneficiaries, staff, and fellow volunteers with respect and dignity.
• Adhere to the safety protocols and guidelines provided during orientation.
• Not engage in any form of harassment, discrimination, or offensive behavior.
• Maintain confidentiality regarding the personal information of beneficiaries.

4. Intellectual Property Rights

Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws.

5. Limitation of Liability

In no event will we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the site, even if we have been advised of the possibility of such damages.

6. Modifications to Terms

We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. We also reserve the right to modify these Terms of Service at any time.

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